Podcast: Google my Business
- PLACEWEB
- 24 sept 2021
- 1 min de lectura
¿Tu negocio tiene ficha de Google my Business? ¡ah! ¿que no sabes lo que es? El caso es que te invitamos a escuchar el capítulo del podcast que dedicamos a esta plataforma de Google. Escúchalo sin publi en nuestra web y, si eres de leer, te damos más info en el número 10 de nuestra revista (regístrate para poder leerla).
Many companies spend a lot on marketing campaigns but still struggle to keep customers satisfied after the first interaction. In my opinion, long-term loyalty depends much more on support quality and communication than flashy advertising. Fast responses are important, but the ability to solve problems efficiently matters even more. Customers appreciate honesty and transparency when issues appear. I also think businesses benefit from creating systems that help employees stay organized during busy periods. I came across this article while reading about customer support improvements: source It explains practical approaches that can make conversations with customers feel more personal and professional without making the process overly complicated for support teams or managers.